At SOREX LABS, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://sorexlabs.in/.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and shipping address, which are provided when you create an account, place an order, or contact us.
• Payment Information: Payment details such as credit/debit card information are securely processed through third-party payment gateways. We do not store your payment information.
• Usage Data: Information about your interaction with our website, such as IP address, browser type, pages viewed, and the time spent on our website, may be collected for analytics purposes.

2. How We Use Your Information

We use the information collected to:

• Process and fulfill your orders
• Improve our website, products, and services
• Communicate with you regarding your orders, promotions, or customer service inquiries
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following reasons:

• Service Providers: We work with service providers to help operate our business (e.g., payment processors, shipping companies) and only share necessary information for them to perform their services.
• Legal Compliance: We may disclose your information if required by law or to protect our legal rights.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to ensure the security of your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and assist with marketing efforts. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request the deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications

To exercise any of these rights, please contact us at [support@sorexlabs.in].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

SOREX LABS
[support@sorexlabs.in]
[tel:+919440760413]
[SOREX LABS
Neminath CHS, Tejpal Road, Vile Parle (E), Mumbai -400057.]